Comments
I tried to book a ticket on 22nd aug in irctc app. But it is failed and amount has been deducted . I haven't received the refund yet. So please process the refund as soon as possible. My refund id is [protected]. Bank reference id is 74332748237823633053960.
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PayUMoney Customer Care's response, Aug 31, 2018
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
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Buttar.[protected]@gmail.com is my email I’d
[protected] is my mobile number
Debit from OTHPG[protected] payumoney.
Amount paid -1700 rupees
On 23rd August 2018
Bank ref. ([protected] )
Card number -[protected]
Paramvir singh