[Resolved] PayUMoney — about money refund to my account
S
sunnyk14O
from Darbhanga, Bihar
Address:
821303
I booked ticket on ircrtc.co.in costing amount of 1380 on 29/01/2018. The bank was allahabad bank and payment gateway was payumoney. The transaction failed but the money was deducted from my account.in irctc website it is showing payment refunded on 3/05/2018 but still is not credited in my allahabad bank account. What should i do now??? Where is my money credited??
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Jun 7, 2018
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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