[Resolved] PayUMoney — About the payment failure amount 7700 and transaction id: 709500

rohit.kumar33

from Mumbai, Maharashtra

Address:	Chandigarh, Punjab, 160014
Website:	payumoney

I made a online transaction of amount 7700 to ptu jalandhar through pay u money on 24/5/17. Transaction id was 709500. Balance has been deducted from my account but payment has not been made to the other party and payumoney site is showing it as under processing. Please either refund the amount back to my bank account or complete the payment process.. Please revert back to manoj kumar at [protected] or rohit kumar [protected]..

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Jun 25, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

May 24, 2017

Updated by rohit.kumar33 we need the refund back

Verified Support

May 25, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

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Comments

Irshadfaaz

I transfer money from my PayU Money wallet to My Bank Account through Bank Transfer Option
17 May 2017 03:13 PM
Transferred to bank Irshad Ahamed M :[protected] Status: Success its showing like this but still not receive the money

Liz2017

from Delhi, Delhi

Placed an order on May 25, 2017 and later on realised that the seller is a fraud. Seller is not reachable via email or phone. I want a refund of my order as many other buyers have been cheated in the past.
Buyer - fishaway.in
Amount - Rs.830
Payment Id[protected]
Merchant Tx Id[protected]

PayUMoney Customer Care's response, Jun 2, 2017

Verified Support

Hi,

We would like to inform you that the TXN for the Payment Id 139823593 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU

PayUMoney Customer Care's response, Jun 2, 2017

Verified Support

Hi,

Apologies for the wrong Payment ID conveyed.

We would like to inform you that the TXN for the Payment Id 149927791 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU