[Resolved] PayUMoney — amount debit but didn't book my ticket
S
sonu78649
from Indore, Madhya Pradesh
Address:
Bhopal, Madhya Pradesh, 462003
Hello sir... I booked my ticket from irctc app at 25 nov 2018 and paid by payumoney. My ticket didn't book but payment debited from my account.
My transaction id is-[protected].
Kindly resolve my problem and reply me as soon as possible. Thank you.
With best regards
Satyendra yadav
+91+[protected]
+1 photos
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Jan 4, 2019
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2018
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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