[Resolved]  PayUMoney — Amount debit but not credit to the merchant (Xiaomi)

Bajaj Emi card no: 203040XXXXXX5618
loan no(BAJAJ): 6L8ECFHR375333

I am facing issue related with a transaction done online on mi store dated 8th dec 2021.

The loan amount is 64999. The order is auto closed due to payment timeout but the amount deducted from my bajaj emi card and loan account got generated (6L8ECFHR375333). EMI will be going to start soon. Please help me.

Please look into this issue at earliest.
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Dec 16, 2021
Complaint marked as Resolved 
I received the amount back after multiple mails to bajaj finserv.
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2021
PayUMoney Customer Care's response
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query. Regards, Team PayU
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