PayUMoney — Amount debited but transaction failed

PayUMoney — Amount debited but transaction failed - no refund

J Jitendra Singhania

I applied to recharge my IDEA Mobile through PAYUMONEY with Rs. 379/- although amount has been debited from my Bank but shown Transaction failed. Transaction ID[protected]-2020. Till today, I have neither received back my money from PAYUMONEY nor recharge of my Mobile. I request, please look into the matter and resolve. With best regards JITENDRA SINGHANIA Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint.
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PayUMoney Customer Care

from Gurgaon, Haryana

Verified Support

Hi!

Apologies for the inconvenience.

Request you to share your registered number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards, Team PayU