[Resolved] PayUMoney — Amount debited from my account

[Resolved] PayUMoney — Amount debited from my account

P Prachi Shrivas from Hyderabad, Telangana Aug 31, 2022 Sep 1, 2022 This thread was updated on Sep 1, 2022

I have done one transaction on 16th aug which was successful amount was debited from.my account and payu is showing transaction failed initially they told to wait 5-7 working days when that got over they told to wait 7-10 working days now they are saying contact ur bank not doing anything from their end I already contacted bank they informed payu already received money This is a.fraud.company check their social media all filled with complaints Please refund my money Ticket no FX[protected] Was this information helpful? No (2) Yes (2)
Aug 31, 2022 Complaint marked as Resolved Not resolve just marked reoslved PayUMoney customer support has been notified about the posted complaint. Aug 31, 2022 Updated by Prachi Shrivas It's not resolved Aug 31, 2022 Updated by Prachi Shrivas Complaint marked resolve without any communication no results Verified Support Sep 01, 2022 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further. • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU
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