[Resolved] PayUMoney — Amount debited to my account but not credited to receiver account
A
APRaju
Jul 15, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
I have paid property tax to Narsapur municipality West Godavari district an amount of Rs 2208.08byPayUpayment, gate from icicibank.The transaction id is S84727709 transaction date is 18April22.The amount is not credited to my municipality account.
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Aug 16, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2022
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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