[Resolved] PayUMoney — amount deducted but I didn't get any confirmation about product. | |
My name is vishal and i made a payment on 8/8/2019 and amount of rs.1416 was deducted but i didn't get any confirmation about the product instead i got mail about make payment again. I tried to reach merchant in all ways i can but was not able to connect. Even i didn't get any notice from the side of payumoney that they will refund my money. I am feeling like cheated by payumoney. Was this information helpful? | |
Sep 14, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 10, 2019 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further - • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU