[Resolved]  PayUMoney — Amount on hold

We have a merchant account on payumoney by the name of craftribal
Merchant Id- 7302500
Hi Team,
Our payment is on hold from last 2 months and we are unable to raise a ticket or to get in touch with you. There is neither customer care number nor any mail to raise a complaint and even the chat bot box doesn’t work properly. It keeps repeating messages and nothing gets resolved. Please look into the matter and help us resolve this as soon as possible.
Please clear settlement amount and deposit money into our account
Thank you
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Dec 15, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2021
PayUMoney Customer Care's response
Hi! Apologies for the inconvenience. Request you to raise your concern via help.payu.in and our respective team will assist you further with your query.
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