[Resolved] PayUMoney — Amount paid through phone pe - acknowledge required - reg
K
K.SRIDHAR SRIDHAR
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
I paid for rs. 1999/- through phone pe and order number is [protected] dt 26th june 2022. Collect id is c2206262103031767662736 and transaction id is t2206262105019809143762. Till date i have not received the material of my smart watch.
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Aug 15, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2022
PayUMoney Customer Care's response Hi,
Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end.
PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.
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