[Resolved] PayUMoney — amount showing payumoney

[Resolved] PayUMoney — amount showing payumoney

A Abbas8224 from Mumbai, Maharashtra

Sub amount showing payu money Dear sir i was cancel my ticket but not reasive tickets amount so ticket details given below please salve my issue urgently. Tickets amount showing pay u maney. Transaction id - [protected] Pnr no - [protected] Booking date - 25 april 2018 Journey date 23 august 2018 Train - chhapra express (11059) Ltt to shg Refunded id-[protected] Showing money pay u money pls sent my bank account. Was this information helpful? No (0) Yes (0)
Jun 7, 2018 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support May 07, 2018 PayUMoney Customer Care's response Hi, Your TXN id [protected] has been refunded via ARN 74332748117811608611651 from our end. Banks generally take 3-5 working days (Excluding Sat, Sun & bank holiday) to refund the amount. Please contact them for further assistance in this regards. Regards, Team PayU
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Comments

abhishekkhanna

from Bengaluru, Karnataka

I had made a transaction through eazyshopee.com of INR 2675.20 to purchase books and I had been charged an extra amount of INR 240 on the same date and same time from payumoney.

This transaction was done on 24th of April 2018.

Please let me know why is this extra money charged to my credit card before I take it further.

PayUMoney Customer Care's response, May 8, 2018

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU