PayUMoney — Amount was not refunded | |
I did a payment through payumoney on 6th feb 2021 on that day i used payumoney support it showed me transaction failed and the money wo uld be refunded but today it is showing me the transaction is succesful (online assistant) transaction id: d22ac75dccd343539d4d73b9a1afac2f date: 6 feb 2021 Please help me i was waiting for refund Was this information helpful? | |
PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 12, 2021 PayUMoney Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further. • PayU, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team PayU | |
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