[Resolved] PayUMoney — bbmp property tax transaction failed

Divith Reddy

from Bengaluru, Karnataka

May 8, 2018

Address: 560068

Website: bbmptax.karnataka.gov.in

I paid my bbmp property tax online via https://bbmptax.karnataka.gov.in ON 05/08/2018 . I was suppose to pay 14794. First attempt i payed via net banking and it came as transaction failed. Second attempt also it showed as transaction failed. but in my bank account cash has been debited double time i.e 29, 588 .And in payment status of bbmp website its showing paid amount 0.00. requesting u to refud the amount

thanks
divi

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Jun 11, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 10, 2018

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU