[Resolved]  PayUMoney — bbmp transaction issue

Hi,

I have paid my BBMP property tax today through SBI account via PayU on BBMP website, transaction took long time and I saw a blank page instead of a success message.

I checked my account was not deduced at this point, after an hour, I checked BBMP site it was showing showing paid amount 0.00 so I paid this time using HDFC method and it worked.

But later I saw ammount was deduced from my SBI account as well when I used PayU method.

I dont know where this ammount has gone, Can this be revered to my SBI account?

Transaction number is [protected]IGAIKZDJS1
Transaction date : 06th April 2020
Amount : 3647
Phone : [protected]
Email : gourav.[protected]@gmail.com
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May 8, 2020
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2020
PayUMoney Customer Care's response
Hi Shrivas,

As checked refund has been successfully initiated today against this transaction id [protected]. The amount shall reflect in your account within 5 to 8 business days. Let us know for any other assistance.

Regards
Team PayU
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