PayUMoney — bill not received nbpdcl

Address:barki sirisia po-shobhepur ps-bheldi distt saran bihar 841311, barki sirisia ,po- shobhepur ,ps- bheldi distt- saran bihar, 841311

Mai 01 oct ko 1667 rs north bihar power distribution ltd ko apne a/c se paid kiya per aaj tak na to bijli bill paid hua aur nahi mere a/c me wapas aaya PAYMENT ID[protected] by debit card OTHPG[protected] PAYUMONEY GURGAON .JABKI USI DIN 51 RS NBPDCL KO BILL PAID KIYE TO O PAISA PAID HO GYA JISKA DETAIL OTHPG[protected]PAYUMONEY GURGAON. PAYMENT ID[protected] HAI PLS HEL M
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PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2020
PayUMoney Customer Care's response
Hi,

We regret the inconvenience this may have caused you.

We would like to inform you that the transaction with the Payment ID:[protected] is successful from our end and the amount for the same has been settled to the merchant.

For any concern regarding Payment receipt/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Team PayU
Jan 12, 2020
Updated by faizullah ansari
abhi tak mere a/c me paisa refund nahi aaya hai. pls refund kiya jaye mere a/c me
Jan 13, 2020
Updated by faizullah ansari
NBPDCL KO BHI NAHI GYA HAI AUR NA HI MERE A/C ME AAYA HAI PER MERE MOBILE PE SUCESSFULL DIKKHYA HAI JISKA PAYMENT ID[protected] HAI AMOUNT 1667 RUPESS DATE[protected] TIME-3.41PM PAR EMAIL PE MESSAGES NAHI AYA HAI.
THIK USI DIN PAYMENT ID[protected] RUPESS 51 KA NBPDCL KO BILL PAY KIYA TO ISKA EMAIL PE RECEIPT AYA .
PLS ISKA SAMADHAN BATEYE KI KAISA HOGA
Mar 02, 2020
Updated by faizullah ansari
not showing bill

Complaint comments 

Comments

I have recharged the Jio wifi on dated 4th Jan 2020 but that amount not added still in my jio no account.

Transaction ID :- 5197467.
PayUMoney Customer Care's response, Jan 16, 2020
Verified Support
Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.


• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used


Regards,
Team PayU

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