[Resolved] PayUMoney — cancelled amount not refund in my account
V
Vivek Sarthak
from Dumka, Jharkhand
Address:
Dhanbad, Jharkhand, 828127
I booked ticket from dhanbad to bhabua road on[protected] through irctc payumpp. Train no 13307 and cancel the same on[protected]. Pnr no [protected] please check the matter and pay the refunded amount.
Another
I booked ticket from bhabua road to dhanbad on[protected] through irctc payumpp train no 13010 and cancel the same on[protected]. Pnr no [protected] please check the matter and pay the refunded amount.
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Mar 4, 2018
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
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