I am amitabh sahoo. I have booked a ticket on irctc using my visa debit but i was cancelled it later. On irctc portal its showing money has been refunded back to payummp but the refunded money has not been credited back to my account.
The details are given below :
Transaction id - [protected]
Cancellation / refund id - [protected]
Transaction amount - rs. 680.00
Refund amount - rs 560
Refund date-25/09/2017
Gate way transaction-othpg[protected]
Mobile no-[protected] Was this information helpful? |
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html
Regards,
PayU Team