[Resolved] PayUMoney — Cheated by good luck sales.con

ramesh891

May 25, 2021

Address:

pune

On 08/05/2021 i have orderd luminous inverter and 150 ah battery from the date they just say we are shipping the product but they did not.after 15 days asking go on they have cancelled my order and there after a week they told we have initiated refund but its been two weeks no refund is credited to my account

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Aug 6, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 26, 2021

PayUMoney Customer Care's response PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, any refund/resolution will be provided by the merchant only. In case you do not receive support from the merchant, you may raise a chargeback at your issuing bank