[Resolved] PayUMoney — Clara Cloth store

karunya somandepalli

Jan 5, 2022

Address:

22, Street-5, Near - D-Mart, Hanamkonda, Wrangal, Telangana -506001

Hi,

I had recently done a payment via PayU to a website Clara Cloth. And it is a fraud website. I didn't receive any confirmation order or delivery update.
Please find the below email from PayUMoney:

On Wed, Jan 5, 2022, 11:20 AM [protected]@payu.in wrote:
Dear Karunya,

Your transaction with MAYUR MADHUBHAI MOR was successful

Transaction ID: [protected]
Merchant: MAYUR MADHUBHAI MOR
Amount Paid: 430.00
Order Date:[protected]:16:48

For any information pertaining to the status of your order, please contact MAYUR MADHUBHAI MOR

Thanks and Regards,
PayU on behalf of MAYUR MADHUBHAI MOR
payu

Please look into this and see if i can get my money back

+1 photos

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Feb 6, 2022

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

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Comments

Kaavyaa

from Chennai, Tamil Nadu

Jan 6, 2022

Same. Even I had same problem. Contact your bank nd complaint as fraudulent transaction and take necessary steps. This website is pakka fraud.

karunya somandepalli

Jan 7, 2022

Yesterday i was contacted by PayU support and they told they will be refunding my amount back to me as it is fraud website. They gave me a coupon code and told me to go to my bank portal and enter it there. When I added the coupon code, it says that I don't have sufficient balance in my account. When I checked with the PayU person who had called me, he told I had to maintain quarterly balance to receive the amount. Like, this is not some coupon or voucher i won, it is my money and they are putting these conditions. Now i came to consumer complaints to check but they've posted a comment that the merchant has received the money. Please help. That may not be a big amount to others but it is for me.