PayUMoney — closing account

PayUMoney — closing account

D Devipayu

Pl tell me how i can close my payu account. I don't see any help in their helpline. I feel dejected by the irresponsible responses of payumoney on attaching wrong transactions to my account and not attending my complaints to detach my account with the attached. They have not satisfactorily replied to change my profile, have behaved so unprofessional. This force me to close my account. There is no link to close also on payuhelp. So i request your help on how to close. Was this information helpful? No (0) Yes (0)
PayUMoney customer support has been notified about the posted complaint. Verified Support Jan 30, 2020 PayUMoney Customer Care's response Hi, We looked into it and can see that the transactions were made from our end directly. Kindly help us with your card details via help.payu.in to get this confirmed once again for you with our concerned team. Regards, Team PayU Jan 30, 2020 Updated by Devipayu Your instructions are not clear. What is meant by "the transactions were made from our end directly". Why should I divulge my cards details ? Instead of you checking with me on the specific card used belonging to me or not? And instead if you accepting the mistake of adding 800xxxxx66 txns to my account of 89xxxxxx70? Pl be sincere to the customers grievance. Jan 30, 2020 Updated by Devipayu Payuhelp line is irresponsible, unprofessional and ignorant people reply by copy paste replies not to the complainants grievance point. So I was forced to approach here and you are asking me to again approach payu. What is the use if consumer complaint?
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