[Resolved] PayUMoney — College fees

gautamram

from Pune, Maharashtra

Address:	411023
Website:	deccansociety.com

I had to pay my fees at deccansociety.com of rs.6125 within 3 day time limit. I payed my fees through icici bank and the amount was successfully debited from my credit-card but my fee status says that i have no paid the fees yet.

The payment was through payumoney. I visited icici bank and they showed us transaction was successful and the money is hanging with the merchant, that is payumoney only!

Please reach to this quickly because tomorrow is the last day of submission of receipt of fee. I have attached photograph of the reciept that appeared on screen when amount was debited (Which i screenshot) which quickly changed into "transaction failed".
The reciept i have attached is rejected by the college as they did not recieve the money.

+1 photos

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Jul 24, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
Team PayU