[Resolved] PayUMoney — Debit card fraud.. Deducted by payumoney

ChandrakantBox

from Mumbai, Maharashtra

Address:

411036

Hi,

How can only with my debit card details and ccv number... Anyone can purchase anything from payu money?... Without any sms confirmation?

Payu money should opted for sms confirmation before deducting anything from bank account.

My account was deducted with rs. 7679 with
Transaction id : otiipg[protected] payu_payumoney

Please investigate this transaction and refund me asap.
Or give me details about the person mobile number which used my debit card on payu money

Thanks

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Jul 25, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

PayUMoney Customer Care's response Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [protected]@payumoney.com and the concerned team will be able to help you further.

OR

Create a ticket through https://www.payumoney.com/contactus-ticket.html?userType=buyer

Regards,
PayU Team