[Resolved]  PayUMoney — debited money for a failed transaction in irctc not refunded till yet

Money Debited from my account for a failed transaction in IRCTC RailConnect App.
My A/c No[protected]
Transaction ID:-[protected]
Date-01/11/2018

Bank reference ID-30001083098305179038961

Bank name-PayUmoney
Status- Money credited to bank A/c
Refund ID-[protected]

Kindly request you to credit the money to my account

Manzoor Ali.P
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Dec 14, 2018
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
PayUMoney Customer Care's response
Hi,

The amount for the PayU payment ID [protected] has been refunded to your source account via bank reference no.[protected]. We'd request you to get in touch with your bank with the provided reference no. to get the status of your refund at their end.

Team PayU
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