PayUMoney — Debited money, order not booked and not refunding money

Address:	Meerut, Uttar Pradesh, 250001
Website:	payumoney.com

I ordered mts mbale wifi, which provides me payment gateway only through payumoney.com. As i had no other option i payed the money, but my acc. was debited and still my order was not booked, where the hell my money goes. Then I raise doubt, but they are neither resolving the problem nor refunding the money.