[Resolved]  PayUMoney — didn't receive my refund

Address:Pauri Garhwal, Uttarakhand, 190009

I purchased a product from healthxp.in and it was canceled due to delievery not available in my region. The money was paid through payumoney. For refund they told me to wait 3-5 days. But i still haven't received my money back. The payumoney payment id is[protected]. I called health xp couple of times but the issue wasn't resolved and also emailed payumoney but they didn't reply.
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Nov 2, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
PayUMoney Customer Care's response
Hi,

Your transaction id's[protected] has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team
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