[Resolved]  PayUMoney — Didn't receive rewards

Sir my payment is successful but I didn't receive the rewards

Transaction ID: 3811041
Merchant Website:
Amount Paid: 400.00
Order Date:[protected]:38:51
Customer Phone Number: [protected]

Please solve the problem as soon as possible or refund the money
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Aug 6, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2021
PayUMoney Customer Care's response
Hi! As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.
Complaint comments 

Comments

money debited diamonds are not came please resend my money

Top up worth rupees 80 . payment was successfuly paid but diamond not received my account...

Transaction No. [protected] for Rs 80.00 done for Free Fire TopUp has succeeded from payu team

I'm not receive the diamond in my free fire account

Anelaya's reply, Aug 9, 2021
Refund money pls
PayUMoney Customer Care's response, Aug 10, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13785363413 at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 5793947 in order to get the status at their end.

Regards,
Team PayU

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