[Resolved]  PayUMoney — Duplicate response received hence dropping the response

Problem Statement :[protected] i made a Fees Transaction Through your payUmoney Payment Gateway, Unfortunately The transaction was Failed But The Amount was Debited from my Account and I don't know what is happened,
~ I have TRACK ID only Please Check it the Amount was Paid or Transaction is Hanging on the PayU gateway
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Nov 13, 2020
Complaint marked as Resolved 
Amount refunded Successfully, But It takes More than 2 week's !!!
PayUMoney customer support has been notified about the posted complaint.
Nov 04, 2020
Updated by Aravind kumar 777
my Track id is :[protected]
Complaint comments 

Comments

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
Aravind kumar 777's [Complaint's author] reply, Nov 13, 2020
Amount Refunded Successfully But It takes More than 2 weeks !!!

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