[Resolved] PayUMoney — esampark chandigarh electricity bill payment

nipun2008

from Samba, Jammu and Kashmir

Address:

Chandigarh, Punjab, 160036

I had paid bill of rs 1190 thru pay u gateway and money was deducted and i received msg from pay u about successful transaction but such amount is not paid on esampark chandigarh site and no recipet had been generated. Kindly do the needful. Money had been deducted and msg from pay received for successful transaction but not credited and receipt for bill payment generated or received.

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May 12, 2018

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team