[Resolved] PayUMoney — Fees deducted but payment receipt not generated
S
Shubham7298
Dear PayUmoney team
On 24/11/20
While taking admission in ba program semester 3rd, my fee of rs 3975 deducted but fee receipt not generated,
showing server error
So pls refund my deducted fees of rs 3975
Bank name :- icici bank
Sol roll no[protected]
Barcode[protected]
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Aug 7, 2021
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2020
PayUMoney Customer Care's response Hi! We are not able to trace any transaction with the given information. Please share the below mentioned details via help.payu.in further assistance.
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
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