[Resolved]  PayUMoney — fraud by payumoney

Website:www.payumoney.com

Dear sir/madam i have been cheated by one of payumoney registered vendor sandeep singh of holiday square the vendor has done fraud and not providing the service for the payment was made i have contacted payumoney but they say they cannot do anything and the vendor has cheated many other people this has raised big questions on pm digital compagain. Request you to please take up this matter with payumoney. My transaction i'd with payumoney is[protected] amount 9965 dated 03.02.17 please take this matter with the concerned i have lost my hard earned money please help in getting it refund. Payumoney is involved making fool of customers and promoting fraud. I have been discussing this with there customer care and they are giving me excuses after excuses. Payumoney is controlled by ravi singh and his phone is[protected] and email is ravi. [protected]@payumoney.com. Ravi has a brother sandeep singh who runs fraud company in noida at tel.[protected]. The fraud companies are holiday squares and thetripplaners which use payumoney for taking money and don't give clients the hotel deal... If you can kindly email ravi ; they will force sandeep to give them money and then payumony will refund me. I have told payumoney that according to rbi rules the merchant has to be disclosed as he is registered with payumoney and they would be partners in crime and fraud. So rbi will cancel payumoney licence. With above facts, payumoney will cooperate and they have given back money refund to many customers cheated before. I have their emails also if necessary. Thanking you
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Oct 15, 2017
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
PayUMoney Customer Care's response
Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU
Sep 08, 2017
Updated by Amandeep Chhabra
Dear PayUmoney team,

Please stop giving this response you all know Holiday Square is a fraud company and PayUmoney along with Holiday Square has cheated lot of innocent people. You have refunded money to many victims I have sent e mail to Ravi Singh also. There is lot news on Facebook and other social media the involvement of PayUmoney with Holiday Square as the money was paid via PayUmoney . Please refund the money as soon as possible and do not send generic reply. I have escalated this to PMO office also please beware.as we all victims are together if money not refunded we will to any limit to ensure PayUmoney licence gets cancelled . Hope you understand the gravity of the matter. Please refund money against the transaction id[protected].

Regards
Amandeep Chhabra
[protected]
Complaint comments 

Comments

Dear PayUmoney team,

Please stop giving this response you all know Holiday Square is a fraud company and PayUmoney along with Holiday Square has cheated lot of innocent people. You have refunded money to many victims I have sent e mail to Ravi Singh also. There is lot news on Facebook and other social media the involvement of PayUmoney with Holiday Square as the money was paid via PayUmoney . Please refund the money as soon as possible and do not send generic reply. I have escalated this to PMO office also please beware.as we all victims are together if money not refunded we will to any limit to ensure PayUmoney licence gets cancelled . Hope you understand the gravity of the matter. Please refund money against the transaction id[protected].

Regards
Amandeep Chhabra
[protected]
All fraud merchants are using payumoney gateway. So it looks like fishy. Payumoney do not do background check or business model check of merchant. And also they will initially give reply to us like parrot and will not take any action on merchants. I had same issue with trip4holiday fraud merchant but raised the issue to CEO. Finally after 1 month money refunded by payumoney. Better to complain RBI as so many fraud mechants are there on this gateway
PayUMoney Customer Care's response, Sep 28, 2017
Verified Support
Hi,

We are unable to track the transaction with the information provided by you.

Request you to share your Payu Payment ID, Email ID and mobile number at [email protected] and the concerned team will be able to help you further.

Alternately you can also contact us at [email protected] or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

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