PayUMoney — Fraud by Power Bank application
Dear PayU Team,
I am your repetitive customer, Usually I am used to make payment through PAYU. but last week, I was recharged in power bank app. But now they not giving withdrawal. they scammed with many users. And also with me.
I want to refund my money.
Please give me refund as soon as possible.
Merchant is registered as a Infra or goods.
i.e. Divyaminfracon Pvt Ltd
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May 13, 2021
PayUMoney customer support has been notified about the posted complaint.
May 15, 2021PayUMoney Customer Care's response Hi Sachin,
We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.
We appreciate your understanding in this matter.
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