This is wrt to reference no. 48463935 of transactions INR 38321.91 & 42485.48 has been executed through my credit card ( 5243********7675 ) using Otp on call as I was trying to book a holiday package. But the miscreants routed the funds to some other accounts and disappeared. I tried to open a chargeback dispute of a fraud merchant but the bank denied the dispute telling that Otp was used, As per Rbi directive even an Otp is used if the proof of delivery of service is not provided by the merchant funds can be pulled back.
This is with reference to the dispute against the below transaction on your RBL Bank ShopriteCard XXXX XX75.
Date Merchant Amount(INR)
20.06.2022 Payu Payments -PayU Mo Gurgaon IND 42, 485.48
20.06.2022 Payu Payments -PayU Mo Gurgaon IND 38, 321.91 Was this information helpful? |
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