[Resolved] PayUMoney — Fraud Transaction from website

shekhar1123

from Gurgaon, Haryana

May 30, 2022

Address:

WZ-5138, WAZIRPUR INDUSTRIAL AREA, 110054 NEW DELHI

I have ordered a cooler of Rs. 4799.20 on 24 may 2022. I was used online payment option by PayU. After payment i was got mail with detail
Your transaction with Baldev Kumar was successful

Website name: aggarwalandsons.co.in
Address: WZ-5138, WAZIRPUR INDUSTRIAL AREA, 110054 NEW DELHI
CONTACT NO : [protected], [protected]

Transaction ID: 59779744
Merchant: Baldev Kumar
Amount Paid: 4799.20
Order Date:[protected]:02:19
Customer Phone Number: [protected]

For any information pertaining to the status of your order, please contact Baldev Kumar

Now website is closed and contact number going to switched off.
Please take action and refund my amount

My contact no : [protected]

+4 photos

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Jul 4, 2022

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2022

PayUMoney Customer Care's response Hi,

Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.

PayU is a payment aggregator who helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the

Regards,
Team PayU