PayUMoney — fraudulent transactions

Address:

Jamnagar, Gujarat

On 11 july 2017 I ve booked ticket on PTT online via PayUmoney. But the ticket wasn't booked. PayUmoney says they are not responsible for not booking and PTT says they did not receive money.
But my money was deducted and till date not refunded even after complaining many times. Worser he can't give me PTT number because of obligations
When I ve called PTT they rejected to refund because they have no knowledge of such transactions and they can do nothing to help me.
Neither bank nor service providers are responding but they have charged full amout.