[Resolved]  PayUMoney — Free fire diamonds

Address:Andhrapradesh, srinivasapuram , kovvur

Name Sivakumar
Freefire id -protected
Gmail. [protected]@gmail.com
Mode of payment-google pay
Transition id-[protected]
Date-25/05/21

I want diamonds
+2 photos
Was this information helpful?
No (42)
Yes (103)
Sep 6, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
May 26, 2021
PayUMoney Customer Care's response
Hi!

As checked, this is a successful transaction via PayU Id - [protected] at our end and the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly on [protected]@gmail.com to get the status at their end.

Regards,
Team PayU
Verified Support
Aug 06, 2021
PayUMoney Customer Care's response
Hi!

As checked, this is a successful transaction via PayU Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team PayU
Complaint comments 

Comments

Please Refund my money
Please refund my money

PayUMoney Customer Care's response, Jun 19, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13142807747 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 2268456 in order to get the status at their end.

We advise you to please get in touch with the issuing bank and initiate an official complaint (Dispute) regarding the same, in case if the concerned merchant is not providing the services.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.

Regards,
Team PayU
Please give me my diamonds

PayUMoney Customer Care's response, Jun 19, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13154255759 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 2317728 in order to get the status at their end.

We advise you to please get in touch with the issuing bank and initiate an official complaint (Dispute) regarding the same, in case if the concerned merchant is not providing the services.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.

Regards,
Team PayU
Lôvêly Kûtty's reply, Aug 22, 2021
Bro diamonds vanthucha
I want money refund while topuo through this website. I donot get the diomonds in freefire, otherwise refund my money back

PayUMoney Customer Care's response, Jun 19, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13161583827 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 2345896 in order to get the status at their end.

We advise you to please get in touch with the issuing bank and initiate an official complaint (Dispute) regarding the same, in case if the concerned merchant is not providing the services.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.

Regards,
Team PayU
Maine payu se garena free fire ke liye diamond purchase kiya tha meri money 1600 debit ho gayi par mujhe ek bhi diamond nhi mila please my money refund

I want money refund while topuo through this website. I donot get the diomonds in freefire, otherwise refund my money back

Please refund my money

I'm top up 400 rs But Did not receive Diamonds Please Refund My Money or Give me Diamonds

PayUMoney Customer Care's response, Jun 19, 2021
Verified Support
Hi,

Please note that this is a successful transaction via PayU Id - 13262206429 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 2859069 in order to get the status at their end.

We advise you to please get in touch with the issuing bank and initiate an official complaint (Dispute) regarding the same, in case if the concerned merchant is not providing the services.

PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.

Regards,
Team PayU
Sala madhar chod mera 150rs lekar bhag gya aur mujhe diamond v nhi mila
Ye sala scammer log hai
Teri maa ka, chutiye ye sab kyu karta hai be

I topup for 800 rupees did not receive Diamonds Please Refund My Money or Give me Diamonds Please My free fife id [protected]

Free fire topup 1060+1060 diamonds for 800 rupees
I topup for 800 rupees but did not received diamond in my free fire id [protected]
Please give diamond or refund my money

Shafeekikka's reply, Aug 12, 2021
Did you get a refund?
Lôvêly Kûtty's reply, Aug 22, 2021
Bro diamonds vanthucha
Manish1998@'s reply, Nov 11, 2021
Bhai mere saath bhi yahi huaa
Jithendra S's reply, Apr 2, 2022
For me also same happened
Urgently refund help me please

Urgently refund help me please

I done my freefire top up recharge but I didn't receive the diamonds in freefire, if so please activate that recharge or do refund immediately

PayUMoney Customer Care's response, Aug 13, 2021
Verified Support
Hi! As checked, this is a successful transaction via PayU Id - 13804849411at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.
Lôvêly Kûtty's reply, Aug 22, 2021
Bro diamonds vanthucha
I have Done my payment for freefire topup but not credit diamond yet

Sunnysanjay's reply, Aug 21, 2021
Its too late process, please solve this issue as soon as possible
Sunnysanjay's reply, Aug 21, 2021
Sir ya aaj hi diamond topup kijiye nahi toh plz paise refund kijiye, warna i'll take a legal action against u, or waise bhi aapka office mere se zyada dur nahi hai, dhoka dete ho customers ko
Sunnysanjay's reply, Aug 21, 2021
Aap paise refund karte ho ya nahi, ya Phir fraud ki complaint ki jaye aapke against
PayUMoney Customer Care's response, Aug 23, 2021
Verified Support
PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service related issues. Stay Safe, PayU.
Please refund my money i didn't get diamonds
Citrus Payment Solutions Customer Care's response, Aug 23, 2021
Hi,

PayU is a payment aggregator that helps merchants collect payments online. Please contact the merchant or your bank for refunds/replacements or any other service-related issues.

Stay Safe, PayU
Raushan kumar singh @123's reply, Aug 23, 2021
Mera v Nahi dia
I paid for free fire diamond around 80 INR. But I didn't get the diamond yet. Refund the amount or give me the diamonds.

200 rs paid for payumoey but no in my free fire account diamonds received ..why not? Please give refund of my money or diamonds
immediately

80 top up not add please return my money

Return my money fast please not aad diamond
PayUMoney Customer Care's response, Aug 24, 2021
Verified Support
Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.

Regards,
Team PayU

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