PayUMoney — freelance

Yesterday i paid 1500 rupees to a link he is from freelancer
I want to do typing work he asked for 1500 to deposit money as security fees
But after receiving money he stopped replying me nor he has given me work
I have his email id and payment link
What to do now?
I want my money back
Thank you for your kind action
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PayUMoney customer support has been notified about the posted complaint.
May 14, 2020
Updated by Akashbhati21
I hope my issue to be solved as soon as possible
Actually i need money i am in red zone area due to covid-19
I need my amount back
Verified Support
May 15, 2020
PayUMoney Customer Care's response
Hi Akash,

We have shared your concern with our team to check with the merchant and we will update you on the status soon.

Regards,
Team PayU
May 15, 2020
Updated by Akashbhati21
Yess please do it fast
I need money
Verified Support
May 20, 2020
PayUMoney Customer Care's response
Hi,

We are trying to get this resolved at the earliest, however, we are yet to receive a response from the merchant. Please allow some more time for further action, we will update you on the status.

Regards,
Team PayU
Verified Support
May 20, 2020
PayUMoney Customer Care's response
Hi,

We would like to inform you that the refund has been processed against the Payment ID:[protected] on[protected]and same will get credited into the source account within 5 to 7 working days (Excluding Saturday, Sunday and bank holiday) from the date of refund.

Kindly contact the customer support team of the card/account issuing bank, in case the amount is not credited to the account within the mentioned time.

Regards,
Team PayU
May 21, 2020
Updated by Akashbhati21
Okk i will check it
Thank you for your help
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