[Resolved] PayUMoney — have paid twice for my application fee

Saif Niaz Lone

from Chandigarh, Chandigarh

Website:

www.jkpsc.nic.in

I have paid twice for my application fee to psc trough pay u money. I demand that i be refunded my initial payment. Details are as under

Transaction id: pscjk[protected]
Merchant website: www.jkpsc.nic.in
Amount paid: 806.05
Order date:[protected]:36:26

The other one was succesful and i have got the receipt of that...

The problem occured i think due to the fact that the session expired before confirmation of payment.. So i decided to pay seccond time..

I have got emails confirming both payments

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Dec 31, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Nov 23, 2017

[email protected]'s response I made payment for marathon, 300 deducted from my account but payment not done for receiver

Verified Support

Nov 30, 2017

PayUMoney Customer Care's response Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -

• PayU Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
PayU Team

Nov 30, 2017

Updated by Saif Niaz Lone have sent you the details.. hope my issue is resolved...
bank reference number that i have provided is that of the succesful fees transcation for which i have recieved the reciept...i have attached that. but the transaction before that was abborted due to session expiration... so i decided to pay again and saw that the payment had been deducted twice