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PayUMoney — hefty convenience fee

I have paid my tution fees of nit warangal from payu money with payment id :[protected] in this extra fee
Payu convenience fee (Includes gst) : rs. 220.78
Gst : rs. 33.68
When gst has been deducted then why the convenience fee has been taken. I want the full refund of my convenience fee.
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Sep 02, 2020
Updated by swapnil008855 Where should i have to submit my complaint
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Comments

Hi Swapnil,

We requst you to raise your concern via help.payu.in so that we may check and assist you with the transaction status. We are unable to find your details over here. We appreciate you undersatnding and suuport in this matter.

Regards,
PayU Team
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