PayUMoney — Hold my payment

Address:

Kukkar lane, yeola

I am a verified merchant on payumoney india and my merchant id is :- 7133225

Complaint query ticket generated on 17/6/2020
Ticket number :- bf[protected]
Reply received on 15/7/2020, detail is given below from payumoney
Information required

(Kindly provide invoice, proof of delivery and buyer confirmation through website stating (Kindly provide invoice, proof of delivery, for the transactions that are put on hold)

My business is individual how can i provide gst bill and registration numbe r

I have asked that i will show you my customer details if you need
They are not responding

Almost 75k amount was blocked.
Please resolve the issue

Thanks.