[Resolved] PayUMoney — house of fraud merchants. help in blacklisting trip holiday

agrawalnikhil

from Mumbai, Maharashtra

Website:

trip4holiday.com

Merchant name: trip4holiday
Order amount: rs 12800.00
Payment id:[protected]

My payment id[protected] amount 12, 800/- rupees paid on 22nd april 2017. Now since last few days all the contacts of merchant are unreachable. The merchant has turned out to be fraud.
How can a company like payu money got associated with such group. Is the payment provider part of all the scam. I have been using your gateway since quite a few years and trusted its service and credibility. But this merchant "http://www.trip4holiday.com" has cheated me with 12, 800/- and the payment was routed using your channel. No service provided from the merchant.
Even payu is playing games. I tried to contact them 3 times 01284427, 01279796, 01270578 ticket number. No update or response from their side yet.
I need my refund.

My email - [protected]@gmail.com

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Oct 8, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2017

PayUMoney Customer Care's response Hi,

We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Regards,
Team PayU

Sep 08, 2017

Updated by agrawalnikhil Friends whoever see this complain please mind that payumoney is having only one answer like parrot. So please think and then choose the proper payment gateway. There would be no change in their comment or answer.
The merchant is cheater and he has ran way. Their CEO or owner Nitin have taken money and not giving any service. So if you are not blocking the merchant then u will be responsible for all the fraud, because you are third party provide so it's your responsibility to take action against my complaint. After so many complaints as well there is no action or reply either from payu money. Explain how you are not part in the crime.