[Resolved] PayUMoney — how long does it take to refund!!

[Resolved] PayUMoney — how long does it take to refund!!

M Madhu Chandra G

It’s been more than 8 days since i am prompted to receive the refund. Don’t let down my trust, how long does it take to make a refund? The transaction was cancelled and so i should have received it within the same day or within 5-6 business days as you mentioned. Please look into the matter and resolve the issue as soon as possible. Have a wonderful day! Was this information helpful? No (0) Yes (0)
Mar 24, 2020 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Feb 20, 2020 PayUMoney Customer Care's response Hi, We sincerely regret the inconvenience. Please share your Payment ID or your Transaction details so that we can check and assist you with the concerned refund status. Regards, Team PayU
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Comments

Sumit.Dutta

I have done JIO mobile recharge and I am sure while inpytting the mobile no I have checked twice to ensure I am putting the correct mobile no but while I got the receipt it shows a different mobile no . Now, I can't proof that I was correct while putting the mobile nos. It is a real fraud .

PayUMoney Customer Care's response, Feb 21, 2020

Verified Support

Hi Sumit,

We request you to get in touch with the merchant for this concern.

Regards,
Team PayU