[Resolved] PayUMoney — I am complaining about a refund not credited
R
raju1008
from Coimbatore, Tamil Nadu
Address:
Tirupur, Tamil Nadu, 641604
I booked rail tickets through irctc and the gateway i have chosen was payumoney, i have cancelled the tickets and in the irctc site it is showing that refunded to bank and in the place of bank it is written as - payumpp and status showing refunded, the transaction is [protected] andcancellation id is [protected]. When will my refund be credited to my bank account through which i have made the payment originally.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 30, 2017
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
PayUMoney Customer Care's response Hi,
We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.
Alternately you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment