[Resolved] PayUMoney — i am complaining about the money deducted from my account but not refunded.

Priyank200

from Jodhpur, Rajasthan

Address:

Meerut, Uttar Pradesh, 2000

I paid my college fees through payumoney. The transacion was made but my fees was not deposited. I have tried contacting you several times. This is unacceptable. The customer care number is always busy. I talked to the bank but they are saying that this problem will be solve by the payment gateway from which payment has been made.
Otgtg[protected]ipayumoney this is my txn number.
[protected]... This is my payu payment id.

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Oct 16, 2017

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

PayUMoney Customer Care's response Hi Priyank,

We would like to inform you that the TXN for the Payment Id[protected] is unsuccessful and we have not received any amount for the said TXN. Please contact your bank for further help and support.

Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html

Regards,
Team PayU