[Resolved] PayUMoney — I am complaint about powerbank

Crezy Brothers 31

May 13, 2021

Address:

Banglore

Dear
Sir Am Umashish nayak I transfered the total amount 4800 to powerbank app.. by your merchant aap but that powerbank app run out. I need my refund to my account. Also I'm share all transactions pic to you, plz sir🙏🙏 help me . I trust this payment app, i[censored] not taking any action then I will go for complain in consumer court..
And I can't send all transactions list.. you just contact me. I will show you recent transactions..thanku

+1 photos

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Aug 13, 2021

Complaint marked as Resolved

PayUMoney customer support has been notified about the posted complaint.

Verified Support

May 15, 2021

PayUMoney Customer Care's response Hi,

We deeply regret the inconvenience. PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives a refund/replacement as per their policy in case of any issues. We request you to contact your card/account issuing bank and raise a chargeback/dispute for your transaction.

We appreciate your understanding in this matter.

Regards,
Team PayU