[Resolved] PayUMoney — I am complaint in transaction process and refund process | |
I made a online transaction of amount 34500 to mohd zishan through pay u money on 07/12/2016. Transaction id was[protected]. Balance has been deducted from my account but payment has not been made to the other party. Pay u manet team send in one mail 3 or 4days you will get your refund amount. But i am not get my amount. Please either refund the amount back to my bank account
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Dec 20, 2017 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Nov 15, 2017 PayUMoney Customer Care's response Hi, We would like to inform you that the TXN for the Payment Id[protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 1898675 in order to get the status at their end. Alternately for any more assistance, you can also contact us at [protected]@payumoney.com or just create a ticket at our end through https://www.payumoney.com/support.html Regards, Team PayU | |
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