[Resolved] PayUMoney — I don't receive the ordered iphone 6s plus | |||
In 30th july i made a payment through payumoney for a mobile in quiker, today is 6th august and the purcel have to delivered but the purcel is not delivered and quiker says that there is nt any order placed on 30th july so i want my money back. Refund my money sir because i am belonging from a poor family. Don't do this type of things to people please because they are paying money with a hope and risk. Sir do refund my money please Was this information helpful? | |||
Sep 27, 2019 Complaint marked as Resolved PayUMoney customer support has been notified about the posted complaint. Verified Support Aug 07, 2019 PayUMoney Customer Care's response Hey, Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end. Regards, Team PayU Verified Support Aug 12, 2019 PayUMoney Customer Care's response Hey, Please note that this is a successful TXN via PayUmoney Payment Id[protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end. Regards, Team PayU | |||
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We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU