[Resolved] PayUMoney — I had mistakely paid to a fraud
R
Ramesh Peddiredla
Apr 17, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
My child had payed amount Rs 138 rupees on simply tagz for rc car and this transaction id:Transaction No. [protected] for Rs 138.00 And his name is DRONACHARYA ISHVERBHAI PATEL pls look forward about this fraudster thank you
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May 21, 2022
Complaint marked as Resolved
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2022
PayUMoney Customer Care's response Hi,
Please note that this is a successful transaction via PayU Id - [protected] at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 13ed655c[protected]f02 in order to get the status at their end.
PayU is a payment aggregator that helps merchants and customers to do online transactions. It is a merchant who delivers the services and gives refund/replacement as per their policy in case of any issues. Since the said transactions are successfully processed, hence any refund/resolution will be provided by the merchant only.
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