[Resolved]  PayUMoney — i have done payment through this gateway but my merchant jio stated they haven't got any thing about my jio fiber new setup

I have called this [protected] for new jio fiber new setup on july 11 at 1.45 pm the person spoke to me on that day sent a link to pay 2500 https://www.payumoney.com/invoicing/invoice/7104396/INVo5h1q1a5y5i200711#/ and expiring date 11 july 2021 to opt new connection. I have paid today 25 july 2020 using the above mentioned link with this payment i'd your payment (Id[protected] of rs 2500.0 for jio fiber is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj and reached one more time this [protected] number for installation after payment but the person who spoke to me today yokesh / lokesh stated that there is no transaction done also he didn't give the clear explanation about the installation or refund i have asked the ticket number and about the conversation done on july 11.. As well as today but he is not giving any i'd for referrance.. Seriously i don't want to opt jio fiber after this unfair situation. It's totally heck i just need the refund amount 2500.
I have called this [protected] for new jio fiber new setup on july 11 at 1.45 pm the person spoke to me on that day sent a link to pay 2500 https://www.payumoney.com/invoicing/invoice/7104396/INVo5h1q1a5y5i200711#/ and expiring date 11 july 2021 to opt new connection. I have paid today 25 july 2020 using the above mentioned link with this payment i'd your payment (Id[protected] of rs 2500.0 for jio fiber is successful. For queries on your payment visit: http://pmny.in/FI6L8HEhtoCj and reached one more time this [protected] number for installation after payment but the person who spoke to me today yokesh / lokesh stated that there is no transaction done also he didn't give the clear explanation about the installation or refund i have asked the ticket number and about the conversation done on july 11.. As well as today but he is not giving any i'd for referrance.. Seriously i don't want to opt jio fiber after this unfair situation. It's totally heck i just need the refund amount 2500.