[Resolved]  PayUMoney — I have ordered a portable generator through www.trademeshop.com but the site is not working at all my amount is being deducted and

Respected sir i have ordered a portable generater through www.trademeshop.com though the site looked genuine as I placed order on 28 August 2021 and it also showed me order confirmed as well the order number is 1648 I am also sharing the purchase document It has been transfered to a person named yogendra dubey please kindly look in this matter thanks
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Oct 14, 2021
Complaint marked as Resolved 
PayUMoney customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2021
PayUMoney Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us via https://help.payu.in/ and we shall assist you further.

• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Team PayU
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